My Cart

Close

Shipping

- Australia Wide Delivery Only -

$8.50 Standard delivery/ $12 Express delivery applies to any orders totalling less than $100 AUD. 

Free standard delivery/ $2 Express shipping upgrade for orders totalling $100AUD or more. 

 Free in-store pick up: Paddington store only.

Postage and Delivery

Standard shipping: We strive to get your jewels to you ASAP. Being a small business, this can take 3- 7 business days. 

Express shipping: 1-3 business days. 

Important Information

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.). All colours of products are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this website due to computer picture resolution and individual monitor settings. Offers are available until stocks sell out.

 

We Reserve The Right: 

  1. To cancel any order, at which time we will immediately notify this action by e-mail or phone, using the details provided. We will refund all monies paid using the original method received.
  2. That all orders are subject to availability of stock
  3. To take reasonable steps to verify that the order and credit details are bona fide

 

Returns

In addition to your Statutory Rights, should you change your mind, we will happily exchange or refund providing the following conditions have been met:

  1. The items with the original receipt are returned within 30 days of purchase.
  2. Items must be in original condition as purchased. Pieces must not have been worn.

In Store Refund

You can return your online order to Thousand Island Dressing Paddington (129 Latrobe Tce, Paddington) for a refund providing you have the original receipt you would have received in your online order. This option is preferred as you can receive a refund directly and easily, and do not have to pay return postage on the order. We will credit your original method of payment, excluding delivery costs (unless goods are returned in accordance with your Statutory Rights: e.g., they are faulty or not as ordered. Alternatively, we can issue you a gift card to use towards your next purchase in-store.

Postal Refund

You can also return your online order by posting it along with the online receipt to our Returns/Exchange address below and indicate the reason for the return. We will credit your original method of payment and currency, excluding delivery costs (unless goods are returned in accordance with your Statutory Rights: e.g., they are faulty or not as ordered), or we can issue you a gift card to use towards your next purchase in-store. Please indicate your preference.

 

Exchanges

  1. You are welcome to exchange or return your order in person at Thousand Island Dressing Paddington (129 Latrobe Tce, Paddington, Brisbane) provided you have the original receipt and method of payment used for the purchase.

In Store Pick Up/Returns/Exchange Address

129 Latrobe Tce, Paddington QLD 4064